TactoTek (tactotek.com) is looking to strengthen our team in pre- and post-sales customer sales and technical support. This position is located in TactoTek’s Guangdong/China office, close to our suppliers, partners and customers.
Requirements
- 5+ years of relevant working experience in FAE, Technical Sales, Technical Support or Sales roles in customer interface
- Masters degree in Electrical Engineering or Mechanics Engineering
- Strong understanding and experience in Electro-Mechanical Designs
- Experience in Industrial Design, Mechanical Design, System Integration, and/or Tool Designing a plus
- Experience working directly with customer in a Sales or Technical sales role
- Held previous positions in US or EU headquartered companies operating in China
- Held previous positions in Tier1 supplier companies, serving OEMs in China in the field of consumer electronics, white goods, mobile, or automotive
- Native Mandarin, fluent English skills, Cantonese a plus
- Primary location in Guangdong China (Shenzhen, Dongguan, Foshan, or Guangzhou)
- This position requires regular travel to customer and partner sites in China, and Asia, and once or twice a year to TactoTek HQ in Finland
Responsibilities
- Regular customer sales visits
- Be the first line of support for technical requests from customers and partners
- Support sales and partnering activities, including customer/partner meetings
- Help customers to evaluate TactoTek technology
- Support customer projects in implementation of TactoTek technology
- Communication to Head of Product Creation in Finland HQ
- Communication to Vice President of Sales in Taipei
